Reception Add On Services
Reception Add On Services
- Management and maintenance of incoming electronic correspondence and attaching to your Patient Appointment System (e.g. results, investigations). Referrals are included in the Reception package.
- Mail Letters or documentation using Australia Post or Courier Services.
- Last minute reschedule of booked sessions at your request (change of schedule, conference, leave, other reason). Snowgum Virtual Medical Receptionists requires at least two (2) business days’ notice (more is appreciated) to reschedule booked sessions. In circumstances where two (2) business days is not given a fee of $45 per hour will be charged.
- Telephone reminders to patients confirming appointments. Two telephone calls will be made in an attempt to confirm the appointment and will be recorded in your patient appointment system.
- Follow up outstanding patient documents including referrals and results in preparation for appointments.
- Telephone call to confirm all non-confirmed appointments.
- Management and maintenance of your wait list to maximise your consulting times.
- Preparation and delivery of facsimile correspondence with other practitioners and practices.
- Organise translator and interpreter services.
- Preparation, printing and posting/emailing of Informed Financial Consent for patients undergoing planned procedure.
- Organise patient hospital admissions.